The sticker is usually placed in the following locations: In 2010, this number began including the year and the month the machine was deployed. Check Computer Age by "Property of Mercer" StickerĬheck Computer Age by "Property of Mercer" StickerĮvery Mercer-supported computer has a "Property of Mercer" sticker containing an identification number.If your computer is end of life, visit our purchasing website for replacement options. Please see the Computer Equipment Service and Support Policy for information regarding service charges. Equipment considered end of life hardware may still be serviced, but charges may apply.
Start up a Command Prompt (cmd.exe) and run the `service_tag.vbs` script to get something like this:Ĭ:\Documents and Settings\Administrator\Desktop>service_tag.vbs 127.0.0.Mercer provides full support for Dell and Apple computers purchased through the IT department. Wscript.Echo strComputer & ": " & objSMBIOS.SerialNumber Set colSMBIOS = objWMIService.ExecQuery ("Select * from Win32_SystemEnclosure") Some systems such as Red Hat and CentOS don't support the '-s' option so these system may need to do something a little tricky (it will probably print twice):ĭmidecode | grep -extended-regexp Serial]Number:]*!\\" & strComputer & "\root\cimv2") Look up product by Service Tag Linux dmidecode -s system-serial-number The Dell Service Tag is a base-36 integer. The Express Service Code is simply the base-10 decimal integer version of the Dell Service Tag. The Dell Service Tag is related to the Express Service Code. This can be done without rebooting from the command-line of both Linux and Windows. so you can query the BIOS for the Service Tag. It turns out that Dell puts the Service Tag in the BIOS. Luckily, you can get the Dell Service Tag from a machine remotely. This can be a pain in the ass if you didn't realize how critical this number is and didn't include it in your inventory of your servers.
In order to talk to Dell about equipment you bought from them you need the Dell Service Tag which is a 7-character string of capital letters and numbers that is printed on a tiny brown sticker somewhere on the front or back of the machine.
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